Buyer Rating:
Kristin Matthew P.A. = ALL-STAR !
I was employed by Nordstrom for 17 years, legendary for their customer service.
Within Nordstrom the ALL- Star award is the most highly sought after award, based on service, selling and team work. It emcompases an employee who works hard, goes above and beyond, and has been recognized by their customers for outstanding service.
We recently re-located from NY to Florida for my husbands job. We were introduced to Kristy by a life long friend, and bonded instantly. She took the time to listen to our needs, suggested areas, and was extremely communicative along the way.
Since we were basically buying site unseen, trust was the main factor. I instantly trusted Kristy. Her sense of urgency, impeccable follow through, and her key phrase... "I'm on it" reassured any and all concerns we had. Our journey wasn't easy, closing was a nightmare! Kristy was always professional, remained level- headed and never left our side guiding us through every step!
-
Cindi Cerrato, Apopka, F
March 2024